Billing & Refund Policy
Last updated: July 14, 2026
1. Pricing
Daisy is a single subscription: $19 per month (USD). The exact amount is always shown on the checkout page before you pay. No hidden fees, no upsells inside conversations.
2. Delivery — instant, automatic
Access is digital and delivered automatically: within minutes of your payment confirming, you receive an email with your personal access link. If it hasn't arrived within 1 hour (check spam first), contact support@hidaisy.app — resolving a paid-but-no-access situation is our highest-priority support case, handled same-day.
3. Crypto payments: 30-day pass, no auto-renewal
Cryptocurrency payments cannot auto-renew. One payment buys 30 days of access. When it lapses, access pauses; paying again reactivates the same access link. There is nothing to cancel — if you don't pay again, billing simply stops.
4. Card payments (when available): cancel anytime
Card subscriptions renew monthly until canceled. You may cancel at any time — effective at the end of the period you've paid for, with no further charges. Cancellation instructions ride in every receipt, or email support@hidaisy.app and we cancel it for you.
5. Refunds
- Billing errors are always refunded: duplicate payments, a charge with no access delivered that we cannot fix promptly, or an amount different from the checkout price.
- Change-of-mind: because access is instant and digital, completed subscription periods are generally non-refundable. If something went wrong, write to us within 14 days of the charge — we review every request individually, and good-faith requests are treated generously.
- Crypto refunds are returned to a wallet address you provide; card refunds go back to the original card via the payment processor.
6. Getting billing help
Email support@hidaisy.app from the address you used at checkout, with the approximate payment time and (for crypto) the invoice or transaction reference. We respond within 1 business day. Please contact us before disputing a charge with your bank — we fix legitimate problems faster than a chargeback does.